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Authors

Meet the creative minds behind Hangout—explore profiles, stories, and the unique voices shaping our community.

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Oliver Buchannon
Mark Stagi

I’m a driven Customer Success Executive with experience building, scaling, and transforming post-sales teams. I've helped many companies redefine Customer Success, resulting in increased retention, long-term revenue growth, and a customer-obsessed culture. I’ve been grateful to lead teams at companies like AppZen, Base (acquired by Zendesk), Hightail, and Upwork. My entrepreneurial spirit has also led me to start two companies. I am a dedicated coach, leader and all around tech nerd. Experienced with building Global teams. I have a very entrepreneurial spirit and a belief that we can all change the world. A marathon runner and awesome dad I believe in living life to the fullest.

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